Privacy Policy

1. Our Privacy Promise

VIP Aussie Pokies ("we", "our", "us") operates with your privacy as our priority.

This policy details how we handle your personal information, your rights regarding your data, and how to contact us about privacy matters.

We strictly comply with the Privacy Act 1988 (Cth) and Australian Privacy Principles to protect your information.

2. Important Definitions

  • APPs: Australian Privacy Principles under the Privacy Act
  • Personal Data: Information that identifies you
  • Our Platform: website and services

3. Data We Collect

To provide our services, we may collect:

  • Contact details (name, email, phone, address)
  • Identity verification (date of birth, ID documents)
  • Financial information for transactions
  • Account credentials

We verify identity before processing entries or prizes to meet regulatory requirements.

4. Use of Your Information

Your data helps us:

  • Create and manage your account
  • Process transactions and payouts
  • Improve your gaming experience
  • Prevent fraud and ensure security
  • Provide customer support
  • Send relevant updates (opt-out available)

We may share data with trusted partners for essential services only.

About Cookies

We use cookies to enhance site functionality. Disabling them may affect certain features.

5. Data Protection

We employ industry-standard security measures including encryption to safeguard your information.

6. Your Rights

You can access and update your information through your account or by contacting us.

7. Policy Updates

We may update this policy, with changes effective immediately upon posting.